Join the Product team.
Planhat is a next-generation customer management system powering the new recurring revenue world. Used by tens of thousands of people every day, Planhat is fast becoming the tool of choice for the world’s most customer-centric businesses.
Mission
You are on the team in charge of building Planhat, setting the baseline for what this company can become. You are the one who understands the market and users, can break new technologies into competitive positions and offerings, craft intuitive product features and experiences, collaborate with engineers to turn vision into reality, and market it to current users and new customers. You're both broad and deep, see complexity as opportunity; can fully own a part of the product and/or a specific vertical offering, and take leadership on strategic projects.
Team
Planhat's Product team is a tight group of highly versatile individuals who can move effortlessly between the extreme points of building a company:
from technical details to commercial applications
from social dynamics and process management to granular analytics
across strategic, operational and tactical thinking
from lofty creative ideals to daily nitty-gritty, repetitive tasks
We sit at the centre of Planhat's overall direction and have an outsized impact on the future of the company and - since every company uses a CRM to operationalise their strategy - the world at large. Fundamentally, we act as the glue between our technical and commercial organisations.
Competencies
We thrive in all kinds of complexity. More specifically:
Judgement: know when to raise a question, when to involve others, and when you can push the big red button
Business acumen: fluently know all parts of business - where the world is heading, how to define use cases and competitive positions, and how to speak to a user or customer. After all, we are building a tool in which businesses operate
Technical collaboration: create clear and logical specs for any feature with a functional understanding of the technical architecture and development process, and align with an engineer from Egypt and QA from Colombia to drive pragmatic results
People leadership: energise and motivate your teams by communicating the bigger picture on a day-to-day basis, build strong relationships across the organisation and independently hire and grow others in the tech team
More than specific experiences, we look for well-rounded, curious, and driven people. Our existing team have experience from:
Product, BD, Sales, Strategy or Marketing roles at early-stage, fast-growth organisations
Data Science and Management consulting
BS & MS degrees in Economics, Data Science, Machine Learning & Analytics
Trajectory
If successful, people in Product can grow in whatever direction they want. They can head deeper into engineering, to lead product teams; or venture into product marketing, strategy, expansion, analytics (or whatever else you can come up with that is value-creating).
We truly want this to be a place of unlimited growth.
Get in the arena.
All roles are considered on a rolling basis.
