Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Spotlight
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.
Ambera Cruz
Spotlight
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Watch our webinar and discover how the new Planhat and HubSpot integration helps teams better collaborate to drive customer growth.
Ambera Cruz
Spotlight
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.
Ambera Cruz
Spotlight
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Watch our webinar and discover how the new Planhat and HubSpot integration helps teams better collaborate to drive customer growth.
Ambera Cruz
Spotlight
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.
Ambera Cruz
Spotlight
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Watch our webinar and discover how the new Planhat and HubSpot integration helps teams better collaborate to drive customer growth.
Ambera Cruz
Spotlight
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Risk in CS is something that’s not talked about often, but underpins the reason why some green accounts churn.
Ambera Cruz
Spotlight
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Watch our webinar and discover how the new Planhat and HubSpot integration helps teams better collaborate to drive customer growth.
Ambera Cruz
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Christian Jakenfelds
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Meet-Up
Customer Success in Manchester
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Ambera Cruz
Meet-Up
Customer Success in Manchester
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Christian Jakenfelds
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Christian Jakenfelds
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Understand your customers
Understand your customers
Nothing here yet!
Nothing here yet!
Nothing here yet!
Nothing here yet!
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Speaker Session
•
28 minute watch
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Interview
•
45 minute listen
AI in Customer Success
Jan Young
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Accelerate time to value
Accelerate time to value
Interview
•
42 minute listen
Delivering customer outcomes with a value framework
Chris Regester
Speaker Session
•
30 minute watch
The CSMs role in customer onboarding
Gurprem Sagoo
Product Update
•
3 minute read
Building for company-wide customer success
Alberto Lambert
Interview
•
40 minute listen
How to drive time to value for customers in only 14 days
Claire O'Regan
Interview
•
31 minute listen
Moving from defense to offense in CS
Harini Gokul
Guide
•
7 minute read
Top 5 customer success best practices for SaaS
Jonas Terning
Interview
•
42 minute listen
Delivering customer outcomes with a value framework
Chris Regester
Speaker Session
•
30 minute watch
The CSMs role in customer onboarding
Gurprem Sagoo
Product Update
•
3 minute read
Making usage data meaningful
Alberto Lambert
Interview
•
42 minute listen
Delivering customer outcomes with a value framework
Chris Regester
Speaker Session
•
30 minute watch
The CSMs role in customer onboarding
Gurprem Sagoo
Product Update
•
3 minute read
Making usage data meaningful
Alberto Lambert
Product Update
•
3 minute read
Building for company-wide customer success
Alberto Lambert
Interview
•
40 minute listen
How to drive time to value for customers in only 14 days
Claire O'Regan
Interview
•
31 minute listen
Moving from defense to offense in CS
Harini Gokul
Interview
•
42 minute listen
Delivering customer outcomes with a value framework
Chris Regester
Speaker Session
•
30 minute watch
The CSMs role in customer onboarding
Gurprem Sagoo
Product Update
•
3 minute read
Building for company-wide customer success
Alberto Lambert
Interview
•
40 minute listen
How to drive time to value for customers in only 14 days
Claire O'Regan
Interview
•
31 minute listen
Moving from defense to offense in CS
Harini Gokul
Guide
•
7 minute read
Top 5 customer success best practices for SaaS
Jonas Terning
Deliver a world-class experience
Deliver a world-class experience
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 1)
Gurprem Sargoo
Speaker Session
•
30 minute watch
How to create true customer advocates
Gurprem Sagoo
Guide
•
5 minute read
Customer success metrics for SaaS
Jonas Terning
Meet-Up
Customer Success in Manchester
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 1)
Gurprem Sargoo
Meet-Up
Customer Success in Manchester
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 1)
Gurprem Sargoo
Speaker Session
•
30 minute watch
How to create true customer advocates
Gurprem Sagoo
Guide
•
5 minute read
Customer success metrics for SaaS
Jonas Terning
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 1)
Gurprem Sargoo
Speaker Session
•
30 minute watch
How to create true customer advocates
Gurprem Sagoo
Guide
•
5 minute read
Customer success metrics for SaaS
Jonas Terning
Become customer-centric
Become customer-centric
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Panel Discussion
•
57 minute watch
What does it take to be a Director of Customer Success?
Christian Jakenfelds
Interview
•
36 minute listen
Transition into Customer Success
Julie Reader
Panel Discussion
•
1 hour watch
Planhat Experts: The State of Customer Success
Christian Jakenfelds
Guide
•
40 minute watch
Why CS matters and how to get buy-in for a CS tech stack
Christian Jakenfelds
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Panel Discussion
•
57 minute watch
What does it take to be a Director of Customer Success?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Panel Discussion
•
57 minute watch
What does it take to be a Director of Customer Success?
Christian Jakenfelds
Interview
•
36 minute listen
Transition into Customer Success
Julie Reader
Panel Discussion
•
1 hour watch
Planhat Experts: The State of Customer Success
Christian Jakenfelds
Guide
•
40 minute watch
Why CS matters and how to get buy-in for a CS tech stack
Christian Jakenfelds
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Panel Discussion
•
57 minute watch
What does it take to be a Director of Customer Success?
Christian Jakenfelds
Interview
•
36 minute listen
Transition into Customer Success
Julie Reader
Panel Discussion
•
1 hour watch
Planhat Experts: The State of Customer Success
Christian Jakenfelds
Guide
•
40 minute watch
Why CS matters and how to get buy-in for a CS tech stack
Christian Jakenfelds
Optimize your customer organization
Optimize your customer organization
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Christian Jakenfelds
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Interview
•
35 minute listen
How to become the best CSM of the year
Tulasi Ryali
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Speaker Session
•
30 minute watch
Career options in Customer Success
Gurprem Sagoo
Panel Discussion
•
57 minute watch
What does it take to be a Head of Customer Success?
Christian Jakenfelds
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Christian Jakenfelds
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Interview
•
35 minute listen
How to become the best CSM of the year
Tulasi Ryali
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Christian Jakenfelds
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Interview
•
35 minute listen
How to become the best CSM of the year
Tulasi Ryali
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Speaker Session
•
30 minute watch
Career options in Customer Success
Gurprem Sagoo
Panel Discussion
•
57 minute watch
What does it take to be a Head of Customer Success?
Christian Jakenfelds
Panel Discussion
•
52 minute watch
Data-driven customer success: Powering customer retention in 2024
Christian Jakenfelds
Product Update
•
3 minute read
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Interview
•
35 minute listen
How to become the best CSM of the year
Tulasi Ryali
Product Update
•
3 minute read
Putting Tasks at the center
Alberto Lambert
Speaker Session
•
30 minute watch
Career options in Customer Success
Gurprem Sagoo
Panel Discussion
•
57 minute watch
What does it take to be a Head of Customer Success?
Christian Jakenfelds
Retain & grow your revenue
Retain & grow your revenue
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Speaker Session
•
58 minute watch
Private equity is investing in customer success
Christian Jakenfelds
Interview
•
52 minute listen
The art of scaling Customer Success
Daniel Ennis
Interview
•
38 minute listen
Sustainable growth in Customer Success
Shannon Nishi
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Speaker Session
•
58 minute watch
Private equity is investing in customer success
Christian Jakenfelds
Interview
•
52 minute listen
The art of scaling Customer Success
Daniel Ennis
Interview
•
38 minute listen
Sustainable growth in Customer Success
Shannon Nishi
Panel Discussion
•
50 minute watch
Beyond Integration: HubSpot x Planhat to drive growth and retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Speaker Session
•
58 minute watch
Private equity is investing in customer success
Christian Jakenfelds
Interview
•
52 minute listen
The art of scaling Customer Success
Daniel Ennis
Interview
•
38 minute listen
Sustainable growth in Customer Success
Shannon Nishi
Thought-leading customer-centric content, direct to your inbox every month.
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Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB